![]() 5 years on exterior metal frames or exposed woods. ![]() Rest Easy - our manufacturing warranty covers: WARRANTY For GLIDERS, ROCKERS, BEDS, SOFAS, CHAIRS & OTTOMANS Pillows ordered separately, bassinet sheets, and/or any accessories are all FINAL SALE. Please have your order number & product details ready. To EXCHANGE or RETURN an item within the 14 days, contact our customer service team or call 1-86 between 9am - 5pm EST. All replacement items do not include "room of choice delivery", even if "room of choice" was part of your original order.Once the product is returned to us in its original condition, a refund will be processed. ![]() Mattresses are only refundable if in original compressed packaging.Any returned or exchanged Monte product must be unused, in new condition, and returned in its original box & packaging.PRODUCT MUST BE IN ORIGINAL PACKAGING FOR A RETURN.$49 return shipping fee for each sofa sectional piece, ottoman, mattress, cubino, high chair, bed accessory or bassinet.$99 return shipping fee for each glider, rocker or bed.If for any reason you choose to RETURN your Monte product, you will have 14 days from the date you receive it to request a refund for the full purchase price, less a return shipping fee. This 50% deposit will be credited back to your original form of payment once the original item is returned and received by Monte.A 50% refundable deposit will be taken when the replacement item is ordered. ![]() Your replacement item will require a deposit until we receive the original item back to our warehouse. IF YOU NO LONGER HAVE THE ORIGINAL PACKAGING FOR AN EXCHANGE:įor an exchange without the original packaging, we will send out your replacement item in a new Monte box use this box to return the original item back to Monte. Product must be in original packaging for an exchange. We think you’re going to love your Monte product, but in case you change your mind, we offer FREE EXCHANGE within 14 days from the date you receive your product there is no return shipping fee for an exchange.Įxchange must be equal or lesser value (if the replacement item is a lesser value, a gift card will be issued for the difference). RETURNS EXCHANGE/RETURNS EXCHANGE POLICY: 14-DAY HASSLE FREE Please retain all packaging until you have fully inspected your products. If there is visible damage to the product, please make note of it when you sign for your delivery.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |